Frequently Asked Questions

Kaise Time FAQ — All Your Questions Answered in One Place

Find quick answers on everything from registration and payments to betting rules, app downloads, and security. Just type a keyword in the search box below and the relevant questions will appear instantly.

7+ FAQ 24/7 Support In Bengali Full Answer

Why Choose Kaise Time?

Why millions of Bangladeshis trust us

🔒
Secure Transactions
Every deposit and withdrawal is encrypted with 256-bit SSL. Your financial information is fully protected.
Fast Withdrawals
Most withdrawal requests are processed within 30 minutes to 2 hours. No unnecessary waiting.
📱
App Features
Install easily on both Android and iOS. Live bets, scores, and notifications — all at your fingertips.
🎁
Exciting Bonuses
A welcome bonus for new members, regular reload bonuses, and referral rewards are always available.
🏏
30+ Sports
Bet live or pre-match on cricket, football, kabaddi, tennis, and more than 30 other sports.
🎰
Live Casino
Play baccarat, blackjack, and roulette with real dealers — anytime, on any device.

Frequently Asked Questions

Click on any question to expand the full answer

All Questions Account Payment Betting App Security
No questions found. Try a different keyword.

Signing up is quick and easy — it takes just 2 minutes. On the registration page, Go to and fill in the following details:
  • Full Name: As per your National ID or passport.
  • Mobile Number: Active Bangladeshi number (01XXXXXXXXX).
  • Email Address: Enter your personal email address.
  • Strong Password: At least 8 characters, combining uppercase, lowercase, and numbers.
  • Age Verification: Must be 18 years of age or older.
After submitting the form, an OTP will be sent to your mobile — entering it will activate your account. KYC (ID upload) must be completed before your first deposit, but you can browse the site right after registration.

On the login page, Click the "Forgot Password?" link. Then:
  • Enter your registered mobile number or email.
  • A 6-digit OTP will be sent to that number or email.
  • The OTP usually arrives within 30 seconds — if it doesn't, click "Resend".
  • Once you've entered the OTP correctly, you can set your new password.
Your new password must be at least 8 characters long and different from your previous one. The entire process takes just 2–3 minutes. If you still have trouble, email us at support@kaisetime.ws.

Kaise Time charges no additional platform fees on withdrawals. However, your payment method's own charges may apply — such as bKash or Nagad transaction fees.

Withdrawal Limit:
  • Minimum: ৳500 per transaction.
  • Maximum (Daily): Up to ৳1,00,000.
  • Processing Time: Typically 30 minutes–2 hours; up to 6 hours during peak times.
KYC verification must be completed before your first withdrawal. Without it, your withdrawal request will remain pending.

When a match is cancelled or left incomplete, Kaise Time settles bets according to the following rules:
  • Full Cancellation: The full bet amount is refunded to your account, usually within 24 hours.
  • Closed after a set number of overs/minutes: In cricket, a minimum of 5 overs, or in football, 45+ minutes of play may be required for a result to be valid — this depends on the market type.
  • Rescheduled: If a match is rescheduled, bets generally remain valid; however, if the match is postponed by more than 48 hours, bets will be voided and refunded.
For full terms and conditions, Terms & Conditions View page.

After logging in, click the profile icon in the top right and go to the "My Account" section. You'll find two separate tabs there:
  • Bet History: You can view the date, match, amount, odds, and result for each bet. Use filters to view bets by specific date or game.
  • Transaction History: A complete record of all deposits, withdrawals, and bonuses. Transaction IDs for every transaction are also available here.
All data from the last 90 days is directly accessible. For older records, submit a request to support@kaisetime.ws.

Yes, Kaise Time has apps for both Android and iOS. To download:
  • Android: On the app page Go to the app page, download the APK file. To install it, make sure "Install from unknown sources" is enabled in your phone's settings.
  • iOS: Open kaisetime.ws in Safari, then tap "Share → Add to Home Screen" to use it as a PWA, just like a native app.
The app is only 25–30 MB, so it downloads quickly even on mobile data. Once logged in, you'll receive push notifications — get instant updates on new bonuses and live matches. If you run into any issues installing the app, On the app page View the full guide.

Kaise Time takes responsible betting seriously. In the "Responsible Gambling" section of your account settings, you'll find the following tools:
  • Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit cannot be increased for 7 days.
  • Bet Limits: Set a maximum betting amount within a defined time period.
  • Self-Exclusion: You can temporarily suspend your account for 30 days, 3 months, or permanently.
  • Cooling-Off Period: Take a break from betting for 24 hours or 7 days.
These tools are completely free and can be activated at any time. For more details, Responsible Gaming View page.
Live Support
📧

Email Support

Email us for any issue. You'll typically receive a reply within 2–4 hours.

support@kaisetime.ws
💬

Live Chat

24/7 live chat support is available. Log in and click the chat icon at the bottom right of the screen.

Start Chat
Popular Topics
Registration Withdrawal App Password Bonus bKash Match Cancelled Live Betting

Kaise Time FAQ — Why This Page Is Useful for You

New users on online betting platforms often have many questions — how to register, how long withdrawals take, where to download the app, and what happens if a bet fails. This Kaise Time FAQ page answers all of those questions clearly and in one place, so you don't have to contact support every time.

Registration & Account Management

Opening an account on Kaise Time is completely free. No documents are required to register — just your mobile number, email address, and a strong password. However, KYC verification is required before your first withdrawal, so it's a good idea to have a scanned copy of your national ID ready in advance.

Many users run into login issues after registering — a forgotten password or an OTP that doesn't arrive. Resetting your password takes just 2 minutes, and if your OTP doesn't come through, click "Resend" or check your email.

Payment & Withdrawal Information

Kaise Time supports easy deposits and withdrawals via popular mobile banking services including bKash, Nagad, and Rocket. The minimum deposit is just ৳300 and the minimum withdrawal is ৳500. There are no additional charges from the platform.

Withdrawals are generally fast, but KYC must be completed before your first withdrawal. Once KYC is done, all subsequent withdrawals are processed even more quickly. Your full transaction history is available on the account dashboard at any time.

About Betting Rules

Knowing the betting rules on any online betting platform is essential. Always read the terms and conditions before placing a bet on Kaise Time — especially how bets are settled in the event of a match cancellation or postponement. Odds change rapidly in live betting, so make sure to confirm your bet in time.

Responsible Betting

Kaise Time believes betting is for entertainment, not addiction. That's why the platform offers various self-control tools — deposit limits, self-exclusion, and cooling-off periods. No one under 18 may register. If you have any concerns about your betting, Responsible Gaming View page.


🚀
Got your answer? Start now

Register at Kaise Time and start betting with a welcome bonus. Joining the platform trusted by millions of bettors in Bangladesh takes just 2 minutes.

Free Registration · 100% Welcome Bonus · 18+ Only
বাংলা