1. Introduction
Kaise Time takes your privacy extremely seriously. This Privacy Policy ("Policy") explains what information we collect when you use the kaisetime.ws website and its associated mobile application ("Platform"), how that information is used, and how it is kept secure.
By using the Platform, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree, please refrain from using the Platform and reach out to our support team.
This Policy is written in Bengali so you can understand it with ease. We believe that true transparency means informing users in their own language.
2. What Information Do We Collect?
Kaise Time collects two types of data — information you provide directly, and information collected automatically as you use the platform.
Directly Provided Information
Identity Information
Name, date of birth, gender
Contact Information
Email, phone number
KYC Documents
Copy of NID or passport
Payment Information
Mobile Banking Number
Account Information
Username, password (encrypted)
Communication History
Support chat and email
Automatically Collected Information
- Device Information: Device type, operating system, and browser version.
- Log Data: IP address, login time, page visit history.
- Betting History: Bet amount, outcome, transaction date and time.
- Location Information: Approximate geographic location (for security purposes only).
- Cookies & Tracking: Session cookies, preference settings.
3. How We Collect Information
Kaise Time collects information in the following ways:
1
Registration Form
Information you enter when creating an account is collected directly at the point of submission.
2
KYC Verification Process
Information is collected through document uploads for identity verification.
3
Platform Usage
Data is automatically recorded during betting, payments, and support chat sessions.
4
Cookies & Analytics
Cookies are used to understand browsing behavior and preferences.
4. Why and How We Use Your Data
Your information is used solely for the following purposes:
- Account Management: To manage registration, login, and account security.
- Payment Processing: To process deposits and withdrawals accurately.
- Age & Identity Verification: To verify users are 18+ and to prevent fraud.
- Customer Support: To resolve your issues quickly and effectively.
- Personalized Experience: To show you content and offers tailored to your preferences.
- Legal Obligations: To comply with applicable laws and regulations.
- Fraud Prevention: To detect and prevent suspicious activity.
Kaise Time never transfers your personal information to third parties for marketing or advertising purposes.
5. Data Sharing Policy
Not sharing your data with third parties is a core commitment at Kaise Time. However, limited information may be shared in the following exceptional circumstances:
| Scenario |
Data Type |
Why |
| Payment Processing | Transaction Details | For bKash/Nagad verification |
| Legal Orders | Applicable Data | To comply with court orders |
| Security Investigation | Log Data | Fraud Investigation |
| Service Providers | Minimal Data | Platform Operations |
All relevant parties are bound by strict confidentiality agreements.
6. Cookie Policy
Kaise Time uses cookies to enhance your experience on the Platform. We use three types of cookies:
- Essential Cookies: For login sessions and security. These cannot be disabled.
- Functional Cookies: To remember your language and preferences.
- Analytics Cookies: Collects anonymous usage data to improve the platform.
You can disable non-essential cookies at any time through your browser settings. However, this may limit certain features.
7. Security Measures
To protect your data, Kaise Time applies the highest industry-standard security measures:
- 256-bit AES encryption — SSL/TLS protocol across all connections.
- Password hashing — passwords are stored using the bcrypt algorithm.
- Firewall & DDoS protection — at the server level.
- Regular security audits — conducted by independent third-party experts.
- Two-Factor Authentication (2FA) — for an added layer of security.
- Real-time anomaly detection — to identify unusual activity.
8. Your Rights
Every member of Kaise Time has the following rights regarding their personal information:
👁️
Right to Access Your Data
You can request to view all the information we hold about you.
✏️
Right to Rectification
You may request corrections to any inaccurate information.
🗑️
Right to Erasure
Upon account closure, you may request the deletion of your data.
📤
Data Portability
You can request a copy of your personal data.
🚫
Right to Restrict Processing
You may restrict how your data is used in certain circumstances.
📢
Right to Lodge a Complaint
You may report any privacy violations directly to us.
To exercise any of these rights, email us at support@kaisetime.ws.
9. How Long Is Your Data Retained?
Kaise Time does not retain any data beyond what is necessary.
- Active Account Information: For as long as your account remains active.
- Betting & Transaction History: 5 years (as required by law).
- KYC Documents: 3 years after account closure.
- Support Contact: 2 years.
- Cookie Data: At the end of a session or up to a maximum of 1 year.
Once the retention period expires, data is securely deleted or anonymized.
If you have any questions, concerns, or complaints about our privacy policy, please contact us:
Email: support@kaisetime.ws
We aim to respond to privacy-related complaints within 48 hours, with resolution provided within 7 business days.